Policies
Welcome to the Samz Design policies hub. Here you'll find everything covering your purchase and your privacy — from warranty and refunds to shipping, delivery, and how we handle your data. We believe in clear, honest terms, so every policy is written in plain language. If you can't find what you need, our team is always happy to help.
Your Purchase
Warranty
What's covered on your Samz Design furniture, for how long, and how to make a claim.
Read policyReturn & Refund Policy
How returns, exchanges, and refunds work, including the conditions that apply to custom-made pieces.
Read policyShipping, Delivery & Disposal
Delivery options, timelines, the areas we cover, and how we handle old-furniture disposal.
Read policyUsing Our Site
Still have a question? Contact our team — we reply to enquiries within 24 hours.
